Terms of Service
Effective Date: [Insert Date]

1. Overview
This website and the services offered by Nívana Concierge Health Inc. and Defiant Men’s Health Inc. (“we,” “us,” or “our”) are designed for educational, informational, and wellness support purposes only. By accessing or using our services, including any digital, telehealth, lab testing, or supplement services, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Not Medical Advice
All content provided through our website, services, or programs is for informational and educational purposes only and does not constitute medical advice. Any health-related decisions should be made in consultation with a licensed healthcare provider.

3. Telehealth & Clinical Care
Our licensed providers may deliver services via telehealth. By booking services through our platform, you consent to remote care. Some protocols or prescriptions are subject to clinical evaluation and approval. Prescriptions are issued only when medically appropriate and may not be guaranteed after purchase.

4. Product Disclaimer
Supplements, peptides, and other products sold through our store are not FDA-approved to diagnose, treat, cure, or prevent any disease. Results may vary. Use only as directed and consult your healthcare provider before starting any new protocol, especially if pregnant, nursing, or on medications.

5. Lab Testing Services
Our lab services are provided in partnership with certified laboratories. You understand that testing is for informational purposes only and does not replace care from a primary physician. Lab turnaround times are estimates only and may vary.

6. Eligibility & Health Information
By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. You agree to provide accurate health information and understand that misrepresentation may affect your eligibility for services.

7. Payment, Refunds & Results
All purchases are final unless otherwise stated. Refunds are not provided for completed consultations, shipped lab kits, or prescriptions. We do not guarantee specific results from any protocol, service, or product. Any guarantees (e.g., result-based guarantees) are conditional and disclosed separately when applicable.

8. Subscription & Cancellation
Some services are offered as part of a monthly or annual subscription. You may cancel your subscription anytime via your account dashboard or by contacting support. Cancellations take effect at the end of the billing cycle.

9. Privacy
Your information is protected under HIPAA where applicable and stored securely. For more details, see our Privacy Policy.

10. Limitation of Liability
To the fullest extent permitted by law, we disclaim all liability for any indirect, incidental, or consequential damages arising from use of our services or products.

11. Governing Law
These Terms are governed by the laws of the State of Illinois without regard to its conflict of law principles.

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